Refund policy

Our Return Policy

At KARARMDESIGN, every product is custom-made specifically for each order. Because each item is created for an individual customer, we do not accept returns or exchanges due to a change of mind, incorrect size selection, color preference, or ordering mistakes.

Please carefully review product details, device compatibility, size information, shipping address, and order options before completing your purchase.

Damaged, Defective, or Incorrect Items

Your satisfaction is important to us. If your order arrives damaged, defective, or you receive an incorrect item, please contact KARARMDESIGN within 14 days of delivery.

Please include:

• Your order number
• Clear photos showing the issue
• A brief description of the problem

We will carefully review your request and, if approved, provide a replacement or issue a full refund. In most cases, returning the defective item will not be required.

Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout. KARARMDESIGN is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer. Refunds cannot be issued in these situations.

Order Changes and Cancellations

Since each product is prepared specifically for the customer, changes, cancellations, or shipping address updates cannot be guaranteed after an order has been submitted. Please review your order carefully before completing checkout.

Additional Information

• Estimated delivery times are provided for reference and may vary due to shipping carrier operations.
• Each quality-related request is reviewed individually to ensure a fair and timely resolution.
• Returns or exchanges are not accepted for products that arrive as ordered and without defects.

Contact Us

If you have questions about your order or believe your purchase qualifies for a replacement or refund, please contact our support team within the applicable timeframe.

Email: info@kararmdesign.com